The COVID-19 pandemic had a profound effect on the world. It changed the way businesses work, how they acquire customers, and, unsurprisingly, the way they market themselves.
As a result, creative teams were not spared any disruption during 2020. They faced new challenges, but going into 2021, they also have a unique opportunity to take advantage of the market evolution and changing customer needs.
But what were the challenges in 2020, and what will be the new normal in 2021 and beyond. Let's look.
The Past Year
With more people using the Internet and social media than ever before, the COVID-19 pandemic accelerated many businesses' digital transformation efforts. As a result, the need for digital content exploded, with consumers now not only needing but also expecting digital engagement.
Read more Effective marketing has now become more important than ever for a successful business. The tempo of marketing has also increased as many businesses are seeking that competitive edge in the market. That means more ads, more content, more concepts, more proposals, and more presentations.
The problem is that many businesses continue to use a traditional ?chain of command? process for reviewing and approving marketing projects. Inevitably, at some stage, this leads to project delays, budget blowouts, frustration, and irritation. These delays lead to wasted time and missed opportunities, a bad combination for any effective marketing process.
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