Customer Success

Connecting your enterprise goals with marketing performance

Our Role
Helping you understand where you can find the opportunities to improve your marketing performance.
Our Commitment
To understand your desired outcomes, on-board your teams, provide insights and drive positive changes in behaviour.
Your Success
Track all activity, improve speed to market, reduce costs, and minimise risk - your success is our success.

We’ve all been there. You decide to implement an amazing piece of technology, have a few training sessions and then all is forgotten. The next thing you know, all responses to your support requests are automated and as for proving your return on investment, you’re struggling to remember why you needed the software in the first place.

Here at Simple we’re committed to improving your team’s performance and our goal is to get you up and running as smoothly and efficiently as possible. We focus on change management principles to encourage adoption, large-scale implementation plans to guide you through your journey, and the simple art of listening, learning and taking action.

Why? Because your success is our success.

“It’s about partnering with the customer, understanding their needs and coming up with solutions that are going to help them achieve success.”

Kiran Jassi, Chief Delivery Officer at Simple

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In Simple, if a piece of work has been started and there’s feedback in there, we can send it to another designer because it’s all captured in the job. See Case Study
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Being able to see a project overview, the status of a project, and what’s overdue has saved me about 5 hours a week on average. See Case Study
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